Hubler Automotive Group - Information Technologies Department

Hubler Automotive Group - Information Technologies
located at Hubler Chevrolet - Indianapolis
8202 South US 31 | Indianapolis, IN 46227

email: contact: Terry Dake direct phone number: 317.627.9588

MISSION: This site is to inform you of different Hubler computer systems information. Information available will be standard PC maintenance, email set up instructions (for Outlook, Outlook Express, web based and SmartPhones), upcoming updates, and other important information. If here for the first time please scroll down and take a look at all items. OR, click on a link below in "Select A Topic Below".

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SELECT A TOPIC BELOW

Email: New Account Settings, How To Use

Internet Explorer 7 or 8 Upgrade

How To Perform General PC Maintenance

Computer Problem? Contact IT

Backup! Backup! Backup! Protect your data!

Email: SPAM and VIRUSES!

Microsoft Office 2003 can't open 2007 document

Leave your PC on at night or power off?

How to set Windows to automatically run updates

PC Running Slow? Maybe You Need To Add Memory

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NEW DRIVEHUBLER.COM EMAIL ACCOUNT SETUP INSTRUCTIONS
use the below links if you are new to the DriveHubler.com email system

Outlook Express email setup

Outlook Express Email Setup. Full instructions on how to set up DriveHubler.com email on your PC using Outlook Express.

Outlook (Office) email setup

Outlook (Office) Email Setup. Full instructions on how to set up DriveHubler.com email on your PC using Outlook (MS Office).

web based email access

Web based email - how to use.
open your browse and enter http://email.drivehubler.com
enter your full email address for the user name
enter your password

The link instructions below are supplied by GoDaddy/IRIST/secureserver.net as they are our email vendor.

In each of the instructions below it says "Before You Start do 1,2,3". You can skip those three steps as the incoming mail server is pop.secureserver.net and outgoing mail server is smtpout.secureserver.net.

Some of the instructions have a "Show Me screen-by-screen" link button that will show each screen of your phone during setup. Use it if you want to. I think it is a great tool.

See special iphone 4s note in yellow to the right.

Android SmartPhones

Blackberry SmartPhones

iPhone SmartPhones

Palm Pre SmartPhones

SmartPhone email setup. All phones are different on how to set up to receive email, but they require the same information. Just open to the left your phone's setup instructions.

The quick setup for your SmartPhone (Android, Blackberry, iPhone, Palm Pre, etc) is to use the phone's default settings for the ports, account type is POP/POP3, set the account name to your full email address, set incoming mail server to pop.secureserver.net and outgoing mail server to smtpout.secureserver.net, do NOT use SSL. Some phones will prompt "can not set up with SSL, continue anyway?" which would be a "YES" or "continue" because you do not want to use SSL.

These settings work with your cellular phone carrier's 3G/4G network and may not on our wireless network. If you are wanting to use the Hubler wireless network connections then contact me for outgoing mail settings but it will work best for you if you stay on your carrier's 3G/4G network.

I have had users tell me, especially on the iphone, that to get it to work they had to delete the account and start over. If you continue to have a problem setting it up contact your cellular carrier

NOTE: iphone 4s additional instructions.
incoming mail port use 995 with SSL "on".
outgoing mail port use 25 with SSL "off".
in "optional" be sure to enter your full email address and password again.

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email: SPAM REPORT!

email: SPAM and VIRUSES! if you do not want to receive spam or dangerous emails (none of us do) please do not use your DriveHubler email account out on the web for non-work related business. The more places you use your DriveHubler email address at on the web then the danger increases for spam and dangerous emails. If you receive emails with attachments, and not sure who it is from, be careful about opening it. Even if it is from someone you know, and are not expecting an email with attachments, be careful about opening it.

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OTHER COMPUTER RELATED ITEMS

Internet Explorer 7 or 8 Upgrade

Internet Explorer 7 (IE7) or 8 (IE8): If you have Internet Explorer 6 (or older) on your PC you should to upgrade to Internet Explorer 8 (IE8). Please check with any special software you are using to make sure it is compatible with the one you plan on installing. If you download one below then test your software. If you have a problem you can contact the software vendor or just uninstall what you just installed. To uninstall click on "Start", "Control Panel", "Add/Remove Programs", then scroll down to find the one you installed and click "Remove".

Download Internet Explorer 7 from Microsoft site: Click here to download now. then click "Download". A box will pop up saying "Run" or "Save". Click "Run" and follow the onscreen instructions.

Download Internet Explorer 8 from Microsoft site: Click here to download now. then click "Download". A box will pop up saying "Run" or "Save". Click "Run" and follow the onscreen instructions.

Additional Notes IE9: I would hold off on downloading and installing IE9 as we mostly run XP Pro and the report is running IE9 with XP will drag down your PCs performance.

MS Office 2003 vs 2007 (PDF)

MS Word version to use active links

MS Office 2003 vs 2007. You may be receiving some email attachments that have an extension docx which means it is a document created by Microsoft Office 2007 or later. Office 2003, which we use, can not open this type unless you have performed a Microsoft Office update. Please click on this link to the left for full instructions to update your Office 2003 software to read docx format. Clickable update links are in the MS Word version to the left.

If you know all of your Windows updates are current then click Office Update 2003-2007 now to perform the update. A new window will open. Click "download" and follow the short instructions.

General PC Maintenance (PDF)

MS Word version

General PC maintenance. Easy to follow full set of instructions for you to perform general disk maintenance on your PC to keep it running as fast as it can.

PC Running Slow?
Maybe You Need Some Memory

Adding PC Memory (RAM). If the above PC clean up did not help the computer to run faster you could be in need of adding some memory (RAM). Click on "Start", right click on "My Computer", click on "Properties". It will show how much memory the PC has lower right. A PC running XP really needs to have 1GB of RAM. Some new GM (and others) specs say 2GB. Good chance yours has only 512MB because most were ordered new that way several years ago as that was standard then.

If you want to request additional memory to be installed please email Terry Dake giving me how much RAM it has now, how much you would like it to have, and the Dell model number (see power button).

Leave your PC on at night or power off? - the debate (PDF)

actual web article link

Leave your PC on at night or power off? - the debate. A PC needs to be able to reset it's memory from running slow and the only way it can do that is by a power cycle (shut down or do a restart). Also, powering off your PC (unless it is required to be on like a server) also saves the company money by saving electricity (see article) . With about 300+ PCs company wide this can add up each month. Please see this link to the left for more information about this complete topic.

Computer Problem?
contact IT (PDF)

MS Word version to use active links

Computer Problems? Sometimes a general use PC needs some work or is dead. In this case label the PC and ship to the IT department via the Hubler Chevy parts trucks or runners. Other times your problem requires an onsite visit by me. Click the link to the left for more details.

Windows Updates (PDF)

MS Word version

How to set Windows to automatically run updates. It is a good idea to let Windows to do the updating for you instead of you trying to remember to run the updates yourself. I suggest you use the link to the left for instructions to turn automatic updates on if they are not already set to do so. Of course be aware of any software compatibility problems if you install Internet Explorer 7 or 8 if you are running some kind of special software not yet certified for IE7 or IE8. Just test it after the install. (see more above in "Internet Explorer7 or 8 Upgrade").

Backup! Backup! Backup!
Protect your data!

Backup! Backup! Backup! Protect your data!. Just at the worst possible time your hard drive decides for itself life is over....it dies! Your eyes get big as you look at a big blue screen indicating big problems on the PC. You reboot the computer. Again....big blue screen appears again! Then you realize how many times you thought about backing up your files but you never did. "I will do it next week" you thought to yourself. Now the PC hard drive has crashed. Guess what? Those very important files....the ones you knew you needed to back up....they are now forever gone! Vanished! (in some cases I can save the lost files)

Don't let that be your story!! Use a flash drive (or burn a CD if you have a burner) to back up your important files. Most documents and files reside in "My Documents" but you can save data anywhere you want to, or programs can save data in their designated folders, so make sure to get everything you need to save. If using Outlook/Outlook Express (or other local email programs) go to File, Import/Export, and create a backup saving it in "My Documents". Save your address book too.

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